Operational Efficiency Expert
Helping companies get better at what they do
Who is Mitandi
Mitandi is an Operational Efficiency Expert who works with businesses to streamline and optimise their internal processes. Mitandi works with SMEs in the UK financial services and fintech sectors to improve areas that may not be performing to their full potential.
What we do
Why Mitandi
More than ever, businesses need to ensure their processes, strategies and solutions are geared for success and compliance. Mitandi can guide them toward these goals by balancing efficiency alongside effectiveness. Using a highly personal, reliable, and insightful approach, Mitandi strives to give each client peace of mind.
Consulting Services
Business Process Mapping & Planning
Business process mapping is a framework for visualising internal processes. It promotes transparency, not only for those within the company, but also for all stakeholders, especially those involved in compliance. Mitandi helps businesses to better ensure Risk and Legislative Compliance across the business.
Systems Mapping & Planning
Systems Implementations and Integrations
Mitandi offers both consultative and implementation support. When we have assessed and reported on ways to improve operational efficiency, we can stay on either to offer further advice or participate actively in implementing the changes.
Business Efficiency Improvements
Process Automation
Change Management
Financial Controls Implementations
Implementation / improvement of MI (Management Information) – the “one source of truth”. Setting up MI and robust processes and control.
System and Control Gap Analysis
Analyse systems and controls to highlight areas of weakness or requiring attention.
Operational Strategy Planning and Documentation
Operational Resilience
Business Documentation
Identify, improve and document operational policies and procedures. Create controls that ensure policies underpin all operations.
Streamlined Business Solutions
Mitandi boasts 20+ years of experience in operational efficiency consulting, helping organisations implement strategies to improve their technical, customer and operations of their business.
How you benefit
Performance
Long-term business performance improvement
Resilience
Increased business efficiency, productivity and resilience
Proftability
Reap immediate benefits by reducing the amount of time and resources your company wastes
Standardisation
Identify and align best practices by standardising commonly repeated processes
Alignment
All operational, system and process capabilities are aligned across the business to enable and support change initiatives
Higher ROI
Streamlined and optimised processes that eliminate unnecessary steps allowing your business to achieve a better ROI on resources spent
“Mandy knows how to get the job done, she is very direct and a absolute pleasure to work with, great sense of humour and very personable. She always had time for me and my colleague when we needed to ask for advice or dealing with a process. A true asset to CLS.”
Jamie Yates, CLS
Practical Use Cases
Bratex Ltd
GlaxoSmithKline
CLS
About Mitandi
Mandy has driven operational change and ethical corporate governance throughout her career. As a Business Analyst and Project Manager for insurance giant AIG, Mandy implemented solutions, both internally developed and “off-the-shelf”, across all European and UK offices before becoming Finance Director then Managing Director and COO of CLS Group Services in the UK.
Her business acumen is geared towards managing change; coordinating multiple functional disciplines; translating vision into mission and strategy; implementing robust controls & procedures; and business planning to optimise opportunities.
Today, Mandy applies deep commercial and financial analysis to improve operational delivery capabilities for SMEs, small businesses, finserv/fintech startups and entrepreneurial ventures.
Ready to Optimise?
Contact
Mandy Stephens
info@mitandi.co.uk